Terms of Service

Please read these Terms of Service carefully before using our website or booking any courier, freight forwarding or logistics services with Swift Summit Logistics.

Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of the Swift Summit Logistics website and all courier, transportation, freight forwarding, warehousing and logistics services provided by us.

By accessing our website, creating an account or placing a shipment with us, you acknowledge that you have read, understood and agreed to be bound by these Terms.

Services We Provide

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Courier Services

Domestic and international parcel collection and delivery services.

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Air Freight

Time-sensitive air freight solutions for businesses and individuals.

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Ocean Freight

Reliable international sea freight and container shipping.

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Warehousing

Secure storage, inventory handling and fulfilment services.

Your Obligations

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Accurate Information

Provide accurate shipment, sender and recipient information.

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Legal Compliance

Ensure all shipments comply with local and international laws.

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Restricted Goods

Do not ship prohibited, dangerous or illegal items.

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Timely Payment

Pay all applicable shipping charges, duties and taxes when due.

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Documentation

Provide complete customs documentation where required.

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Delivery Access

Ensure recipients are available to receive deliveries where applicable.

Service Conditions

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Pricing

Shipping rates may change without prior notice depending on destination, package dimensions and fuel surcharges.

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Delivery Times

Estimated delivery times are provided for guidance and are not guaranteed unless expressly stated.

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Loss & Damage

Claims for lost or damaged shipments must be submitted within the applicable claims period.

Service Suspension

We reserve the right to refuse or suspend services where fraud, misuse or legal violations are suspected.

Limitation of Liability

Swift Summit Logistics shall not be liable for delays, interruptions or delivery failures resulting from customs inspections, severe weather, natural disasters, strikes, government actions, security restrictions or other events beyond our reasonable control.

Website Content

All trademarks, branding, logos, graphics, website content, software and intellectual property displayed on this website remain the exclusive property of Swift Summit Logistics unless otherwise stated.

Additional Conditions

  • ✔ We may update these Terms from time to time.
  • ✔ Continued use of our services constitutes acceptance of updated Terms.
  • ✔ Customers are responsible for complying with import and export regulations.
  • ✔ Service availability may vary by destination.
  • ✔ Refunds and claims are subject to our claims policy.
  • ✔ Any disputes shall be resolved in accordance with applicable laws.

If you have any questions regarding these Terms of Service, please contact our customer support team. We will be happy to assist you with any enquiries relating to your shipments or use of our website.