Your privacy is important to us. Learn how Swift Summit Logistics collects, uses, protects, and manages your personal information when you use our logistics and courier services.
Swift Summit Logistics ("we", "our", or "us") is committed to protecting the privacy and security of our customers, partners, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our website or use our courier, freight forwarding, customs clearance, and logistics services.
By accessing our website or using our services, you consent to the practices described in this Privacy Policy.
Name, email address, telephone number, billing address, shipping address and identification information provided during registration or booking.
Package contents, shipment value, tracking numbers, sender and recipient information, delivery instructions and customs documentation.
Payment details processed securely through trusted third-party payment providers. We do not store complete payment card information.
IP address, browser type, operating system, device information, cookies, and website usage statistics.
Arrange pickup, transportation, customs clearance and final delivery.
Provide shipment updates and delivery notifications.
Respond to enquiries, complaints and service requests.
Analyse website usage and improve customer experience.
Send shipment alerts, invoices, receipts and important service notices.
Comply with applicable laws, customs regulations and government requests.
Sensitive information is transmitted using secure SSL/TLS encryption.
Only authorised personnel have access to customer information.
Information is stored using industry-standard security practices.
We regularly monitor our systems to detect and prevent unauthorised access.
Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyse website traffic and enhance website functionality. You may disable cookies through your browser settings, although some features may not function correctly.
We may share limited information with trusted logistics partners, customs authorities, payment processors and delivery providers solely for the purpose of completing your shipment or complying with legal obligations. We never sell your personal information to third parties.
We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements. Any updates will be published on this page with the revised effective date.